My husband and I had a great evening at the Marriott Hotel. Everyone was very friendly and helpful. When we went for breakfast Nia was very friendly. As was everyone else. Thank you very much. Wishing you all a very Happy New Year.
Fantastic suite. Friendly staff. Convenient location. Great breakfast. You do have to pay for parking
The staff was friendly and accommodating, and the hotel offered a lot of amenities. I was only there for a short trip on business, so I didn't use any of them but it was nice to know that they were offered. Their breakfast has greatly improved from what it used to be. That was one of the biggest draws for me
Great location, and beautiful decor but I don't think I will be staying here again. First my MasterCard refused to allow check in to go through. When I called my banking institution I was told by them that it was not them but MasterCard. The reason Mastercard would not allow me to use it to check in was because Fairfield Inn had fraudulent activity. When my bank told this to the hotel manager he denied it, which she explained was not directed at this particular hotel but the chain, the manager still denied it and even argued with the bank. Second the hotel did not have an ATM so I had to walk to a gas station to get money for check in. Then after an hour and a half, I get checked in and finally get to my room and the lady who checked me in gave me the card with my room number on it and supposedly my room keys, and there was no key!!! Now extremely upset and completely exhausted I am faced with dragging my stuff back down stairs to get the key. The manager again denies that this happened and in my opinion called me a liar. I was totally shocked by this treatment and felt violated and discriminated against. I can say that Fairfield Inn is not going to be in my list of great and favorite places to stay.
I want to give special thanks to Kevon Matthews who checked us in at the the Marriott on 2305 New York Avenue,Washington DC last Saturday and was very knowledgeable, professional and made the proper arrangements that was necessary to help our stay be as comfortable and previously planned as possible. It was busy their and he handled every customer I had seen with a professional attitude and a nice greet to them. The breakfast was good and the security officer that was their for the weekend,she was very nice as well.
I also had a chance to meet the general manager Mr. Randall and he was also professional and checked us out. Thank you
Fairfield Inn Suites By Marriott Washington Dc New York Avenue is a US Lodging based in Washington, District Of Columbia. Fairfield Inn Suites By Marriott Washington Dc New York Avenue is located at 2305 New York Ave NE, Washington, DC 20002, USA.
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