Really grateful to this repair crew. My RadWagon's rear brakes were dragging. I was hoping to keep it going (already 3k miles on it), but the frame was never precisely manufactured in the first place and the workarounds it was sold with had lost their effectiveness. Chad and his team were careful and patient and never gave up, even when it looked like nothing could be done. They were friendly and supportive, figured out a solution involving a different kind of washer, and got me safely back on the road drag-free within an hour.
Very disappointed when i traveled across the city yesterday to shop for an electric bike here. The owner, Charlie, had assured me twice and eagerly over the phone a week earlier that i needed no appointment to stop by and test ride/discuss different models with him or another seasoned sales staff named Chad. In reality, neither were there May 3 and the most i could accomplish was to talk to a VERY uncooperative and testy bike mechanic who insisted i return another day to talk to a sales professional. Considering this man would be servicing my future $3000 electric bike if i were to buy here, i've decided to look for a bike dealership where reliability and team work is taken seriously.
Electricity Bikes is a US Bicycle Store based in Washington, District Of Columbia. Electricity Bikes is located at 4810 Wisconsin Ave NW b, Washington, DC 20016, USA.
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