This is the second time I have used this particular Uhaul location in one year. Everyone from the staff inside to the outdoor staff went above and beyond to ensure my needs were met. I appreciate their professionalism and their appreciation to keep customers happy.
Even one star is a lot for the people work at this location! Its better they quit instead of disturbing customers and themselves.
Tip don't lock your uhaul key in the cabin. Roadside assistance doesn't cover the locksmith and it's a $65 (starting price) cash only!
I have been here twice and the first time the customer service was amazing but when I went yesterday, there were two employees there who literally did nothing. One was on the phone the entire time and the other was lying down on a bunch of boxes playing on his phone and didn’t even acknowledge my presence. I had questions about different box sizes and I had to go to the guy who was lying on the boxes and get his attention in order for him to help me. I think he might’ve even been napping at that point. Bad customer service in my opinion.
Very sloppy, lack of service. Feckless in every sense. Go to Springfield u-haul. Craig is very helpful.
A well situated storage unit location that has both temperature controlled and regular units of various sizes to fit the needs of the customers. The customer service people are on par and attentive.
U Haul Moving Storage At S Capitol St Sw is a US Moving Company based in Washington, District Of Columbia. U Haul Moving Storage At S Capitol St Sw is located at 1501 S Capitol St SW, Washington, DC 20003, USA.
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