I work 3 doors down from this establishment at the Hyatt Place hotel so for convenience this place can't be beat... How ever I took my SUV there to have the wiper motor replaced and while doing the work they cracked my windshield!!!! They then refused to pay for a replacement!!!!! In an effort to resolve the issue, I offered to split the cost and they agreed, I waited and waited and waited.... Finally after getting it replaced on my own because the crack began to grow. They than refused to honor the agreement!!!!
These people are scam artist. The first time I came in, Eric told me that the nail that was stuck in my tire was too big to plug so I had to buy a new tire. I explained that I didn't have the money and all of sudden he was able to plug it temporarily. Two weeks later I came back & purchased a brand new tire. Less then 2 weeks went by & j noticed my tire had a nail in it so I went back & Eric plugged it, charging $15 now instead of $10. I drove off, noticed my air pressure was low & less than 10 minutes the tire exploded. When I returned to the shop, Eric told me that I hit something & he refused to do anything. He told me that I needed to buy another tire (smh). I'm going to contact the owner & the local news. Based on other reviews about this place they have a history of scamming customers.
I came here for a quick job and had a great experience. They figured out what was wrong with my car and I was on my way. Affordable and I trusted their work.
WE ARE TALKING ABOUT $77.00 !!!!!
It wasn't bad but the customer service experience could improve a lot
They did not put all parts back properly that caused my brake line. I went back but then the repair man made me wait until he finish his lunch. I feel disrespected. I do not recommend this place at all
NEVER TAKE YOUR VEHICLE TO THIS ESTABLISHMENT!!!!!
NEVER TAKE YOUR VEHICLE TO THIS ESTABLISHMENT!!!!!
Downtown Auto Repair Tires is a US Car Repair based in Washington, District Of Columbia. Downtown Auto Repair Tires is located at 39 New York Ave NE, Washington, DC 20002, USA.
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