To my astonishment, Ken would not let me pay for the service he so kindly performed. He only asked me not to forget "brick and mortar" businesses. We spoke about this for a few minutes because I agree that it is important to support local brick and mortar establishments to ensure their continued existence.
Had my ring resized here. Flawless work in less than a day.
Ken is tremendous! High Integrity and customer-focused. He’s a true professional and I plan on sending a lot of people his way. My fiancee couldn’t be happier about her engagement ring from Bensons.
The staff at Benson's is AMAZING; Knowledgeable and personable. I brought in my sister's broken necklace and it was fixed within minutes. It was an easy fix, and they did it on the house. I'm sure they can't/wouldn't do this for a more difficult fix, but it was appreciated nonetheless. Thank you, Bensons!
Ken took care of me as soon as I walked into the shop. We exchanged a few words and I showed him the watch. As he sized it on me, he asked where I had acquired it - to which I responded I had bought it online. Ken took my watch to the back and worked on it while I waited. He returned about three or four minutes later with a perfectly sized watch.
Recently I bought a pre-owned Rolex online and had it delivered to a FedEx location near my office near Archives/Navy Memorial. The watch wasn't sized for my wrist so I conducted an online search to see if there were any jewelers nearby. My search turned up Bensons Jewelers just a few blocks away. Enticed by the positive ratings, I set off on the 15 minute walk to the shop.
I plan to call Ken soon to ask whether he can reattach the crown on my Omega. Based on Ken's customer service and friendliness, I recommend Bensons without hesitation and look forward to visiting the shop again.
Benson's is great. They were able to re-size my ring within 2 hours! I dropped it off before 11 AM and got it back by around 1:00 PM. The ring fits great and in perfect condition.
Bensons Jewelers is a US Jewelry Store based in Washington, District Of Columbia. Bensons Jewelers is located at 1331 F St NW, Washington, DC 20004, USA.
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