As a contractor, I have tried to avoid Lowe's. This one is literally 3 minutes from my home so I occasionally visit this location.
Keep up the good work.
If you continue straight after walking through the first entrance door and go through the second set of doors that will lead into the store.
New store, well actually about 2 years old now. But the layout and design is completely different then other local stores.
Would like to say zero stars, but it's not possible. I have never experienced worse service. Multiple employees standing around doing nothing and refusing to help. In particular, the manager Dan is extremely rude. After placing a very large order and asking to speak to him, he refused to speak to me about it and hid in his office from me and several other in satisfied customers. Tynika should be managing this place
A clean and spacious home improvement store with a massive inventory. Staff is knowledgeable and friendly, but during peak hours they can be spread thin. Huge selection and pleasant atmosphere vs other DC options. Easy in/easy out due to ample parking lot and right of South Dakota Ave near US50.
***please note that if you order something online and go into the store to pick it up there's a separate online order pickup door. When you walk through the first set of entrance doors look to your immediate right and you will see the entrance.***
If your looking for returns, after walking through the first set of entrance doors walk through the doors that are on an angle on the right hand corner.
Customer service is rough. Delivery wasn't made on time and it was tough to get someone on the phone to make the change. I couldn't be too much more frustrated. I paid more than the deal available at HomeDepot, in order to get "next day delivery".
Today was a good visit. The store has always been clean but today it sparkled a little bit more. I have found that it has always been difficult to get someone to help me find the things. Not today. I wanted parts for a ceiling fan and as I walked to toward the ceiling fans, a Lowe's team member walked up to me and offered their assistance. I don't recall that ever happening here before.
Lowe S Home Improvement is a US Hardware Store based in Washington, District Of Columbia. Lowe S Home Improvement is located at Monday: 10:00 AM – 4:00 PM, Washington, District Of Columbia 20018, USA.
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