Yikes. I usually love ulta! And love defending them against Sephora haha. This location is nice, very convenient with free parking nearby. I never had a problem until I recently bought a product that was clearly past its shelf life. That alone wouldn’t have been sooooo bad if when I went back the esthetician hadn’t tried to convince me it was normal for the dark brown pencil I bought to be gray. Sigh.
This is the best ulta I have ever been to. So organized and neat. Everyone is so friendly also! Please keep it that way; it's a hidden gem.
Best Ulta in the area and the staff is super helpful!
I asked for an Ulta gift card for Christmas this year which I now regret doing because of the way I was treated at this location. As soon as I walked in was greeted with very lack luster "Hello's" and in no time had an employee AND security guard stalking me like vultures!!!!! I remained in the NYX section which is right by the door and in plain sight which is why I felt I was being targeted and followed for being a young black woman minding her business. Never again will I shop there and I would NOT recommend anyone shop at this location...PERIOD.
This is the nearest Ulta Beauty to my home and really the only one I like. The associates are friendly and the store is always clean and tidy. The store is pretty much in the cut, so a lot of people don't know it's there which is good for local shoppers.
Ulta Beauty is a US Hair Care Studio based in Washington, District Of Columbia. Ulta Beauty is located at 2003 Hecht Avenue Northeast, Washington, DC 20002, USA.
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