6
1728 14th St NW, Washington, DC 20009, USA
Washington, District Of Columbia 20009
+1 202-986-2165

Very impressive because they host local artists to showcase their work in the store. Some of the items they carry are actual one of a kind pieces. Most of the home-decor is going to look and fit better in an apartment than a house. It's a great place to buy a gift too.

Staff was not welcoming at all. Two staff members stood conversing in front of a shelf and did not move when I made it clear I was interested in the items behind them. They completely ignored me. The store itself was fine which is why I rated it with 3 stars but I will not be going back to this location.

My husband and I have been in there twice to look at couches. One was on a weekend, full of crowds. We really didn't expect much services. The other time, we were in there on a Wednesday night where there are more staff than customer. We were in there for 30 minutes and never once greeted by a staff. When I made eye contact with one of the staff, she froze and turn around and WALK AWAY FROM ME. I have never had a staff walk away from me after making eye contact. I have been in the store for at least 30 minutes at this point. My husband and I still haven't been greeted and it wasn't like we were busy body running all over the place. We were sitting on the couches and talking about the design. West Elm, please train your staff!

I am giving this rating for the first 20 minutes of my visit where it was still fun. The last 55 minutes would get a much lower review.

I really like West Elm. They offer a lot of style for the money. Nice contemporary design. Lots of fun and interesting items for your home. You can mix their stuff with much more expensive designer items and it blends in nicely. Their lighting selection is terrific, good quality and a good value. Their Rejuvenation lighting is amazingly high-quality for the price. I'm an interior designer and was able to find a number of pieces at West Elm for my NY apartment. I highly recommend.

This stuff sure looks great in my house!

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West Elm — Furniture Store in Washington

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West Elm

Furniture Store at 1728 14th St NW, Washington, DC 20009, USA. Here you will find detailed information about West Elm: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 8:00 PM
  • Tuesday
    10:00 AM – 8:00 PM
  • Wednesday
    10:00 AM – 8:00 PM
  • Thursday
    10:00 AM – 8:00 PM
  • Friday
    10:00 AM – 8:00 PM
  • Saturday
    10:00 AM – 8:00 PM
  • Sunday
    11:00 AM – 6:00 PM

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
District Of Columbia
Address:
1728 14th St NW, Washington, DC 20009, USA.
City:
Washington
Postcode:
20009

About West Elm

West Elm is a US Furniture Store based in Washington, District Of Columbia. West Elm is located at 1728 14th St NW, Washington, DC 20009, USA.


Please contact with West Elm using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find West Elm opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about West Elm

  • Taylor
    Added 2016.04.24
    Very impressive because they host local artists to showcase their work in the store. Some of the items they carry are actual one of a kind pieces. Most of the home-decor is going to look and fit better in an apartment than a house. It's a great place to buy a gift too.
  • Jake
    Added 2015.07.06
    Staff was not welcoming at all. Two staff members stood conversing in front of a shelf and did not move when I made it clear I was interested in the items behind them. They completely ignored me. The store itself was fine which is why I rated it with 3 stars but I will not be going back to this location.
  • Trinity
    Added 2015.04.19
    My husband and I have been in there twice to look at couches. One was on a weekend, full of crowds. We really didn't expect much services. The other time, we were in there on a Wednesday night where there are more staff than customer. We were in there for 30 minutes and never once greeted by a staff. When I made eye contact with one of the staff, she froze and turn around and WALK AWAY FROM ME. I have never had a staff walk away from me after making eye contact. I have been in the store for at least 30 minutes at this point. My husband and I still haven't been greeted and it wasn't like we were busy body running all over the place. We were sitting on the couches and talking about the design. West Elm, please train your staff!
  • Rachel
    Added 2015.02.15
    I am giving this rating for the first 20 minutes of my visit where it was still fun. The last 55 minutes would get a much lower review.
  • Joshua
    Added 2014.08.25
    I really like West Elm. They offer a lot of style for the money. Nice contemporary design. Lots of fun and interesting items for your home. You can mix their stuff with much more expensive designer items and it blends in nicely. Their lighting selection is terrific, good quality and a good value. Their Rejuvenation lighting is amazingly high-quality for the price. I'm an interior designer and was able to find a number of pieces at West Elm for my NY apartment. I highly recommend.
  • Dominic
    Added 2014.07.20
    This stuff sure looks great in my house!
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