CLIA membership is largely a pre-requisite for a cruise focused agency, however for the fees charged, the support is terrible. No one will answer calls, emails are ignored (despite being sent 3 or more times), voicemails are supposed to be replied to "in 2-3 business days" which in itself is poor but they don't even hold themselves to this standard.
We've also had issues with several of the "exclusive benefits" where cruise lines flat out deny the application of these special benefits. When reported to CLIA, they just ignore you.
Absolutely excited to be in partnership with this organization. Earning my certifications and can't wait to share more with others.
No one is answering calls or emails. Very frustrating as it makes you feel as there is no support at all from CLIA office
What a privilege to be an Accredited Cruise Counselor with CLIA! This organization is true to its purpose to provide education for the travel professional. I love it because the more I LEARN, the more I EARN! #CLIARocks #Cruise360 #TravelAgentsRock
Won't answer phones, system hangs up when you select to be transferred to customer service
Cruise Lines International Association Inc is a US Travel Agency based in Washington, District Of Columbia. Cruise Lines International Association Inc is located at 1201 F St NW #250, Washington, DC 20004, USA.
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