Serenity Day Spa is great!
i don't go here anymore, nor will i return.
I have gotten three different massages and overall they have all been great. I feel much more relaxed and not in pain. I really do recommend it. The prices will all be worth the great feeling and relaxation that will come with it. I am very pleased with the services.
next to go was nails. my wonderful manicurist retired; i can understand that. the next two were fine ... until Serenity decided not to offer manicures any longer.
Serenity had been my go-to place for hair, nails, and waxing. first my waxing tech, whom i adored, left. i was convinced to try someone else. she burned half my face. red, hot, painful. the manager was duly horrified.
I have had a few facials there, as well as some waxing. The facials feel incredibly relaxing and serene. They does a fabulous job at putting you at ease. She whipped my unruly eyebrows into shape, they looked great, without me having to explain that I didn't want them too thin. I don't wear makeup ever, and was so happy to have someone I trusted do my makeup for me. She made me look beautiful, but natural, and I couldn't have been happier with the way my makeup looked. Thank you.
okey dokey then. you don't want my business, no problem. you won't be getting it. the three stars were one for each service provider, zero for management.
the final straw was hair. (no pun intended. ) great haircuts for years. decided i was bored with my color and wanted something less mainstream - dark blue. do you know what the manager told me? despite the fact that i had purchased the dye myself, as instructed, i was denied an appointment because, "we can't have people walking out of our salon looking like that".
Total waste of time attempting to get a massage at Serenity Day Spa. Tried to set it up on line but never received an answer back from my request. Called them and made an appt. Had to give a credit card number to make the appt and then when I showed up they had told me no one was available for a massage. Somehow they had made me an appt for a facial. I don't like facials and have never had one in DC. Totally incompetent front desk. Doesn't bode well for the massage therapists but I'll never know. Don't plan to waste my time with them again.
Paul is hands down the most talented hair stylist in Washington, DC. Excellent skill and integrity with a wonderful relaxed style. He is always informed about current best practices and has consistently offered impeccable guidance. Absolutely the best.
Serenity Day Spas is a US Spa based in Washington, District Of Columbia. Serenity Day Spas is located at 4000 Wisconsin Ave, Washington, DC 20016, USA.
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