I liked the customer service I got.They have tough security. The addition s are nice good artist work. There as good as BCBG.
Not as hot as the one in NYC. This boutique is sooooo small. Why are there so many salespeople who frankly do not look fierce. Oh and the lame security guard, he was following me all around that matchbox. If management reads this, please,please insist that the help have some FASHION SENSE!
A decent selection but lacking in customer service. I much prefer the locations up north!
There was a time when everyone in Georgetown knew that shopping at Intermix meant being ignored wholly by the employees. In the matter of a couple years, they’ve really turned the ship around and I’ve experienced some of the best customer service in my life at this store. They’ll bend over backwards to find a piece of clothing for you, doesn’t matter if it’s the new fendi boots or a dress discounted over 60% off. They even went out of their way to have items shipped to me. Special shout out to Lauren & Alicia.
The online store is HORRIBLE! I spoke with an associate named YUNG and she couldn't offer any solutions for my missing PAID FOR package and even with my email info and tracking, she couldn't locate the package and refused to pass me to a supervisor. Rather, she advised I send an email or call a store. The regular stores will take an order and your package will be delivered LATE no matter the priority shipping you pay for. I've spent thousands with intermix and it makes no difference. They offer apologies and the mistakes are repeated. Shop another more reliable luxury store if you are in a rush or are indifferent about your purchase :(
Oh and they’re curation of items is FAB. I only wish I had more money to spend here!!
Intermix is a US Shoe Store based in Washington, District Of Columbia. Intermix is located at M060, 3300 M St NW, Washington, DC 20007, USA.
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