Was assisted by Tanya, the manager, and had a fantastic experience. She went above and beyond to help me find a shoe alternative when the one I was looking for couldn't be delivered for 4-6 weeks.
Great customer service by Store Manager - Tanya
Good, but not very well maintained.
The service at this store is exemplary - Jamar offered excellent service in-store at the time of purchase. Beyond that, when FedEx delivered a portion of my purchase to the wrong address Raquel coordinated a redelivery with astonishing speed and even called me 20 minutes afterwards to confirm I'd picked it up. Kudos to the staff here.
I received truly outstanding service from the store manager, Tanya. There were some complications with my exchanging a pair of shoes that I had ordered online, through Allen Edmonds' international delivery service. Tanya went above and beyond to get it sorted out, spending a couple of hours on the phone and having a different sized pair overnighted from out of state so that I could take them with me when I left town the next day. Thanks again, Tanya!
Allen Edmonds is a US Shoe Store based in Washington, District Of Columbia. Allen Edmonds is located at 1027 Connecticut Ave NW, Washington, DC 20036, USA.
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