The service was absolutely horrid. The bartender stayed in one spot the entire time as if there weren't people waiting on the other end. When I finally grew tired of being ignored I spoke for myself and the people who'd been waiting alongside me and asked that the bartender service us as well, she agreed only to maintain her post at the other end as we approached 30 minutes of being completely ignored. I asked a gentleman who was dressed professionally behind the bar if he was the manager as he'd been pacing behind the bar and giving free drinks to people it appeared that he knew, he advised me he was not. I asked if he worked there in efforts to be directed to who the manager was if he was not, and he told me that he did not work there. It was clear that he did and purposely advised me that he did not so that he could avoid helping us. I understand a busy bar, after all it is summertime in DC, but this is undoubtedly the most unprofessional establishment I've been to and I wouldn't recommend it to anyone with an expectation to be serviced within a reasonable timeframe or at all for that matter.
I bought tickets to this place's new years party this year. Unfortunately, I wasn't able to make it because my leave from the Army was cancelled. I tried reaching out to this place for 2 weeks to see if I could get a refund and cancel my tickets. The staff is completely unresponsive to emails, voicemail, and almost never picks up the phone when you call. The one time I was able to reach someone, the only thing they could do was tell me to email them.
This is the worst club ever in the whole entire DMV area. they had everyone stand outside for more than 50 minutes. Also the employees was very rude unprofessional and disrespectful. Me and more than 15 of my friends came to support capitale and won so call two tables but never even went in and knew it was a scam don’t go to this club I should have went by the comments instead of ignore it
For a night club it's pretty good. Very spacious and well laid out. The only reason I gave this 4 instead of 5 is that the drinks are just okay and don't expect them to do anything fancy. I couldn't even get an old fashioned
Washington needs more places like this. Crazy but with character. Besides I can't think of anything better to do on a Wednesday. Go and have fun, I don't see how you can't.
I would be fine if they wouldn't give me a refund, I understand not everyone can do that. But the complete disregard for someone who just spent 180 dollars on New Years tickets is sad. It says something about the management of a place when a customer can't reach someone at the business for 2 weeks straight (my wife and I called almost every day and sent multiple emails).
Capitale is a US Night Club based in Washington, District Of Columbia. Capitale is located at 1301 K St NW #103, Washington, DC 20005, USA.
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